Share. Flawless service Flawless service. My other colleagues have received their refunds, yet I have not received mine. It was something like the minimum salary for the captains flying a380 will be 800USD more than for the captains on the Boeing 747-400. Overall, so far so good. Flights cancelled, easy refund request made Sunday, confirmation Monday, full refund Thursday. Lots of hours at work especially time zone change. This guy is quite aggressive and will come across as a bad guy. Customer service has been none existent and eventually we moved them to next year only for Singapore to “cancel” them. Don't imagine that flying with a highly-rated airline will result in fair treatment. Free interview details posted anonymously by Singapore Airlines interview candidates. Had to cancel many flights due to COVID-19 from Shanghai to Singapore, but Singapore Airlines seems to not care at all.On my future trips to Asia I will be avoiding this joke of a company and I’d advise anyone else to do the same! The food was tasty and well presented. Customer service is also patient and understanding. This was a complete outlier as most of the other people we dealt with paid full refunds, or gave vouchers for further travel. I am so disappointed in the business practices of this airline. Trying to decide if flying with Scoot, the Singapore-based budget airline, is worth your money? Changi like a prison with one of the great malls of the world inaccessible (if you have less than 5 hours transit) through the skytrain window. Their COVID terms and conditions at the time allowed for a full refund. Information about specific controls could be explained better. Okay, enough about the gloomy stuff. © 2020 Trustpilot A/S. Thanks for sharing Jim! I am very disappointed with Singapore Airlines (SQ) which claims to be the World’s Best Airline. Embark on an exciting career as a Pilot with us and you’ll be flying one of the most modern aircraft and fuel-efficient fleets in the skies. But Singapore Airlines wants to change that for its pilots -- and it's leveraging Apple's iPad to do so to make the "pilot duty process" easier for its frequent flyers. It is stealing and disgusting. Reply. At the last moment they withdrew the flight and made no attempt to help me get home. SINGAPORE Airlines (SIA) and the Air Line Pilots Association - Singapore (Alpa-S) have inked a memorandum of agreement (MOA) which will see pilots taking a 10 per cent cut in their basic salary and SIA, Alpa-S agree on pilot pay cut, change to compulsory no pay leave scheme, Companies & Markets - THE BUSINESS TIMES It was my first and last time I will ever order from this website. Which means the current post-rights effective share price of SIA of $4.4 isn’t looking so attractive (assumes you buy now and subscribe for … Thank you. As part of your career, you will undergo a rigorous training program to equip yourself with the highest flying standards. Do not fly Singapore unless you absolutely have to!!!! All in all still arrived quickly given the times we’re living in just now. 25 A successful SIA Cadet Pilot sharing his experiences. Copyright © 2008–2020, Glassdoor, Inc. 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The chief interviewer is a pilot with SIA (a captain) and he would be the only guy to throw most of the questions at you. They then tried to charge us for cancelling as we couldn’t afford the extra money. Our return date from US was 12 . Paid the high price and full fare for the First-Class ticket and was refunded only 29% of the full fare without giving the passenger a chance to confirm/consent to the refund amount. The test aircraft is possibly the most numerous version, a S.205-20/R, and I meet it on a rather blustery July day at Fenland Aeroclub in Lincolnshire. The refund was paid promptly and without any fuss. Glassdoor will not work properly unless browser cookie support is enabled. The first and only calculator for pilots in Singapore. Got informed by an A380 Captain Line Instructor Pilot in SIA that for ab-initio cadet pilot no international applicant will be considered. Enjoy a taste of Singapore Airlines, delivered to your home. Useful. Keep getting the run around from their call centre in India. Around March 10th we were panicked by the world news of Covid and flights are going to be cancelled . The specific country shall be mentioned in brackets for example Ab Initio Cadet Pilot (Singapore) and Ab Initio Cadet Pilot (Malaysia). They eventually paid me some compensation for their withdrawn flight, but not the due proportion of it, and not any part of my real costs of getting home. Reply. My intention was to ask what was the refund amount and was expecting them to revert.3) April 7: NO response from SQ so my secretary wrote asking a few questions about the refund process.4) April 14: SQ unilaterally refunded the ticket without confirming the amount.As a First-Class passenger and there are only 4 first class seats in the flight to LAX, SQ could, in the very least, confirm with me the refund amount and obtain my consent before refund. ! ), 7 of the Best Situational Interview Questions. Glassdoor has 783 Singapore Airlines reviews submitted anonymously by Singapore Airlines employees. We will never forget this experience. Within a week from the cancellation, we had the full amount refunded to our bankaccount.Fantastic service in the middel of the corona crises. This trip is planned for our daughters first delivery . You've already flagged this Lesley and mum over 90s 5 reviews. Absolutely disgraceful business in these challenging times. Reader SINJim in Singapore graciously sent photos and a review of his recent SIA@Home business class dinner from Singapore Airlines. I had to cancel a flight from the UK to Singapore (return) with Singapore Airlines, as the government their were placing a two week quarantine period on visitors to the island at this time, and we were only planning to stay a few days. Be warned Be warned I have been waiting since … Read employee reviews and ratings on Glassdoor to … I worked at Singapore Airlines full-time for more than 8 years. Around aug 15 th we called the airlines they advised us to extend the date or take refund . Glassdoor has 925 Singapore Airlines reviews submitted anonymously by Singapore Airlines employees. Singapore Airlines is ready for the bounce back from COVID-19 with A380s and 777X according to its EVP Commercial Lee Lik Hsin.. Reviews from Singapore Airlines employees about Singapore Airlines culture, salaries, benefits, work-life balance, management, job security, and more. We had no other choice . Singapore Airlines describes its SIA@Home project like this:. Singapore airlines gives you a 20 dollar voucher but I found nothing worth buying. I say this not only because I love flying (being a pilot was a childhood ambition) but also because I hate the daily 9- to-5 grind and know full well the employment alternatives available to me. When we didn’t agree their reply was TAKE IT OR LEAVE IT. SINGAPORE Airlines' (SIA) pilots will be placed on compulsory no-pay leave (CNPL) of between four and seven days a month starting April 1 as the airline and its unions work together to save jobs in what has been described as an unprecedented crisis for global aviation. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! We e booked our flight chennai to Seattle directly from Singapore airlines . Our date of travel was March 21st. If a First-Class passenger is treated this way, I wonder how the business class and economy passengers are treated.Summary 1) March 23, 2020: SQ emailed me that my flight was cancelled due to Covid-19 situation.2) April 5: I wrote back "I would like to get a refund for my ticket. , fair remuneration, pleasant working environment SINJim in Singapore graciously sent photos and a disgraceful approach by an Captain... 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